Ombudsperson

Green, Mark T., and Laurel W. Eisner. 1998. "The Public Advocate for New York City: An Analysis of the Country's Only Elected Ombudsman." New York Law School Law Review 42 (summer-fall).

Gregory, Roy, and Philip Giddings, eds. 2000. Righting Wrongs: The Ombudsman in Six Continents. Washington, D.C.: IOS Press.

Hidén, Mikael. 1973. The Ombudsman in Finland: The First Fifty Years. Trans. by Aaron Bell. Berkeley, Calif.: Institute of Governmental Studies.

Rowat, Donald C., ed. 1965. The Ombudsman: Citizen's Defender. London: George Allen and Unwin.

Thompson, Brenda V. 1992. "Corporate Ombudsmen and Privileged Communications: Should Employee Communications to Corporate Ombudsmen Be Entitled to Privilege?" University of Cincinnati Law Review 61 (fall).

Wibbenmeyer, Kevin L. 1991. "Privileged Communication Extended to the Corporate Ombudsman-Employee Relationship via Federal Rule of Evidence 501." Journal of Dispute Resolution (fall).

Zagoria, Sam. 1988. The Ombudsman: How Good Governments Handle Citizens' Grievances. Cabin John, Md.: Seven Locks.